Privacy Policy

Information we collect

Information you provide. When you contact us by phone, email, or text, or submit a form on our site, we collect information such as your name, business name, email address, phone number, mailing address, and details about your business or space.

Information collected automatically (when enabled). As we turn on website analytics and advertising tools, we and our providers may collect your device and browser type, pages viewed, referring URLs, approximate location (from your IP address), and how you interact with the site, using cookies and similar technologies (for example, Google Analytics and the Meta Pixel). Our site does not load these tools until we enable them; this section describes our practice once they are live.

Communications. We keep records of your calls, emails, and text messages with us in our customer relationship management (CRM) system.

How we use your information

• Respond to your inquiries and set up placements.
• Set up and service what we provide — free vending placements, restocking, and maintenance.
• Send you service updates and, with your consent, marketing messages.
• Improve our website and services and keep business records.
• Comply with the law and protect our rights and yours.

Text messaging (SMS)

If you give us your phone number or opt in, we may send you service-related and, where permitted, promotional text messages. Message and data rates may apply and message frequency varies. Reply STOP to unsubscribe at any time, or HELP for help. Consenting to receive texts is not a condition of purchasing any service. We do not sell or share your mobile opt-in or phone number with third parties for their own marketing.

Cookies and tracking (when enabled)

When enabled, we use cookies and similar technologies for site functionality, analytics, and advertising measurement. You can control cookies through your browser settings, opt out of Google Analytics with Google’s Analytics Opt-out Browser Add-on, and manage interest-based ads through your Meta ad preferences.

How we share your information

We do not sell your personal information. We share it only with:

• Service providers who help us operate — for example, website hosting (Vercel), CRM and messaging (GoHighLevel / LeadConnector), analytics (Google), and advertising (Meta) — who process data on our behalf.
• Professional advisors, and as required by law or to protect rights and safety.
• A successor in a merger, acquisition, or sale of assets.

Data retention

We keep personal information as long as needed to provide services, maintain records, and meet legal obligations, then delete or anonymize it.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

• Opt out of marketing emails (unsubscribe link) and texts (reply STOP).
• Ask us to access, correct, or delete your personal information.
• Ask any question about this Policy.

To exercise any of these, email us at info@valleyvendingmachines.com.

California residents.You may have additional rights under the CCPA/CPRA, including to know, delete, correct, and opt out of the “sale” or “sharing” of personal information. We do not sell personal information. To exercise these rights, contact us at info@valleyvendingmachines.com.

Third-party links

Our site may link to third-party websites and profiles. We are not responsible for their privacy practices — please review their policies.

Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to this Policy

We may update this Policy from time to time. The “Last updated” date above reflects the current version, and material changes will be posted on this page.

Contact us

Valley Vending Machines — Mesa, Arizona. Email info@valleyvendingmachines.com or call (480) 823-9454.